Returns & Exchanges

At Performance Online, we want you to be fully satisfied with your gear, which is why we offer a 30-day hassle-free return policy on all unworn apparel with original tags attached. Whether you need a different size or a complete refund, our streamlined process ensures you get back to your peak performance without delay.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging, ensuring all labels are intact, and include the packing slip provided in your confirmation email.

3

Label and Ship

Print the prepaid shipping label from our portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our quality control team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing